MBoards Shipping Policy.
Please read and review carefully before purchasing.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you via email when the item is expected to be back in stock and shipped out. We ship all orders from our warehouse in Las Vegas, NV, USA.2. Delivery Location
We ship worldwide using USPS (United States Postal Service) with Priority, Priority Express and Priority/Priority Express International. If your address or location isn’t supported when checking out, please send us an email at email@example.com
and we will do our best to help. 3. Delivery Time
Estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. 4. Order Fulfillment
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-3 business days
of the date of your order. Business days mean Monday to Friday, except holidays. If an order fulfillment is going to take longer than this timeframe in unforeseen circumstances, we will contact you via email with updates regarding your order. Packages that are valued at $750 or more will require a signature at delivery. We reserve the right to split ship any orders with Battery products to comply with Lithium Ion shipment regulations. Kit orders may be marked as fulfilled even if a battery is still on its way. 5. Tracking Orders
Once an order has been received we will put the items together, package it and create a shipping label. The shipping label contains a tracking number which is then updated once picked up by our dispatcher or delivered to post office. You will receive a confirmation via email once your item has shipped and with a tracking number. You can track your package via the link sent via email or by copying the tracking number and entering it into the USPS tracking service online
. Please note that tracking your order online
will give you the most up to date information
. 6. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page. 7. Free Shipping On Orders Over $250
Free Shipping for orders over $250 is only available for orders within the USA. Use the coupon code ‘FREESHIPPING’ at checkout to apply the discount. Please note that we have have the right to ship any packages with the Free Shipping coupon applied in the most economical way possible. This includes slower than usual shipping times, omission of required signature delivery, and possible use of other shipping companies (FedEx, UPS, etc). 8. Customs Import Tax
All orders shipped outside the USA are subject to Customs Import Tax when entering a country. The cost of the Import Tax will vary depending on the cost of goods coming in, your countries import tax rules and currency conversion. You will be responsible for paying this tax when the item is delivered.
If you refuse to pay this tax, the item will then be sent back to our warehouse. We can not refund the cost of the shipping but will refund your order once it has arrived back at our warehouse. If you’d like to get a rough idea of what your import tax might cost, feel free to use this import tax calculator
. 9. Damaged Items in Transport
Unfortunately, sometimes items get damaged or mishandled while in transport. If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org. 10. Questions
If you have any questions about the delivery and shipment or your order, please contact us at email@example.com
. 11. Legal
By placing an order with MBoards, you have read and agree with the information stated above.