All MBoards branded products are protected against manufacturer defects during normal and intended use for 100 days. Exposure to moisture, misuse, physical damage, or modifying the products voids warranty. Warranty claims are valid to the original owner of the parts only. If a warranty claim is made, and accepted by MBoards, MBoards will issue a replacement of equal or better condition or make the repair. If a repair is necessary to an international customer, MBoards will supply guidance to complete the repair if applicable.
Other retailers like Flipsky, Lacroix, etc, carry their own warranty terms which we are required to uphold (Typically these are 90 days in length and have similar terms to ours listed above). Either way if an item is defective it is covered under warranty, just might take us a couple extra emails to those manufacturers to coordinate replacement approval. 90% of cases, we are able to pre-approve the replacement depending on the issue. Some edge cases may rely on Manufacturer approval.
Items sold at heavy discount or at replacement value, do not come with a warranty.
Pre-Built Kits are covered under warranty. Warranty includes free replacement parts, hardware, and help to complete the repair on your end. We are happy to guide anyone through the upgrade/repair process if needed.
Certified Pre-Owned Boards do are not covered under any MBoards Warranty unless stated otherwise in the product description.
An order number, email address, etc. must be provided as proof of purchase.